Noktura

Account & Billing

Manage your profile information, subscription tier, storage usage, and notification preferences from your Settings page.

Last updated: February 2026

Profile Settings

Your profile appears on datasets you create and in group memberships. Access your profile from Settings in the sidebar.

Editable Fields

  • Display Name – How others see you on Noktura
  • Avatar – Upload a profile picture or use your Google avatar
  • Organization – Your university, farm, or company name
  • Region – Your geographic area (e.g., “Western Australia”)
  • Country – Select from the dropdown

Email Address

Your email address is shown but cannot be changed directly in Noktura. If you signed in with Google, your email is managed through your Google account.

Tip

Profile changes take effect immediately. Your new name and avatar will appear on existing datasets and group memberships.

Subscription Tiers

Noktura offers several subscription tiers to match your needs. View your current tier and usage in the Subscription section of Settings.

Free Tier

  • 5 GB storage
  • 500 image uploads per month
  • 1,000 downloads per month
  • 1 group membership (up to 5 members)

Suitable for individual users getting started.

Grower

  • 25 GB storage
  • 5,000 image uploads per month
  • Join up to 3 groups

Ideal for individual farmers and small operations.

Agronomist

  • 100 GB storage
  • Unlimited uploads
  • Create and manage groups
  • Priority support

Designed for agronomists managing multiple clients or research teams.

Enterprise – Custom Pricing

  • Unlimited storage
  • Unlimited uploads and downloads
  • Unlimited groups and members
  • Dedicated support
  • Custom integrations

Contact support@noktura.tech for a custom quote.

Storage & Usage

The Settings page shows your current usage against your tier limits:

  • Storage Used – Total size of your uploaded images
  • Uploads This Month – Images uploaded in the current billing period
  • Downloads This Month – Dataset downloads in the current billing period

Note

Usage counters reset on the first day of each month. If you're approaching your limits, consider upgrading your plan or waiting for the reset.

Upgrading Your Plan

1

Go to Settings

Click Settings in the sidebar to open your account page.

2

View available plans

In the Subscription section, you'll see your current plan and buttons to view other available tiers.

3

Select a new plan

Click Upgrade on the plan you want. You'll be taken to a secure checkout page.

4

Complete payment

Enter your payment details. Your new limits take effect immediately after successful payment.

Tip

Upgrades are prorated. If you upgrade mid-month, you only pay for the remaining days at the new rate.

Notification Preferences

Control which notifications you receive from Noktura:

  • Download Ready – Get notified when large downloads finish processing

  • Group Invitations – Receive alerts when invited to join a group

  • New Shared Datasets – Know when someone shares a dataset with your groups

Toggle each notification on or off based on your preferences. Changes save automatically.

Deleting Your Account

If you need to delete your Noktura account, you can do so from the Danger Zone section at the bottom of Settings.

Note

Account deletion is permanent and cannot be undone.

What gets deleted

  • Your datasets and images – every dataset you own (public, group, or private) is hard-deleted along with all its images and metadata. Group members lose access too.
  • Your camera presets, downloads, and notification preferences
  • Groups you own with no other members – deleted along with your account
  • Your group memberships – you're removed from every group you've joined; those groups continue without you

What stays (anonymized)

  • Datasets owned by others – any datasets you could see via a group remain owned by their authors
  • Action records you authored – invitations you sent, edit history, audit logs survive, but with your name replaced by “Unknown” or “Deleted user”

Before you can delete

Account deletion is blocked if you own any group with other members. This is to prevent silently dissolving groups where other people are collaborating. You'll see a list of those groups in the confirmation dialog with a Manage link to each. For each one, either:

  • Transfer ownership to another group member (via the group's settings)
  • Delete the group outright (also from group settings; only do this if you're sure other members no longer need access)

We also recommend downloading any datasets you want to keep before proceeding. Once deletion runs, your data is gone.

After deletion, your email address can be used to create a new account, but none of your previous data will be recoverable.

Billing FAQ

Can I downgrade my plan?

Yes. Go to Settings and select a lower tier. The downgrade takes effect at the end of your current billing period. If you're over the new tier's limits, you'll need to delete data before the downgrade activates.

What payment methods are accepted?

We accept all major credit and debit cards (Visa, Mastercard, American Express) via Stripe. Enterprise customers can pay by invoice.

Can I cancel anytime?

Yes. There are no contracts or cancellation fees. Downgrade to the Free tier whenever you want. Your data remains accessible as long as you stay within Free tier limits.

Where can I see my invoices?

Click Billing History in the Subscription section to view and download past invoices as PDF.

Next Steps